Our health measures to keep you safe and protected at every step of your journey
AIR FRANCE REWARDED FOR ITS HEALTH AND SAFETY MEASURES
BEFORE DEPARTURE
TRAVEL REQUIREMENTS
Find the answers to all of yours questions on our Travel and Covid-19 FAQ.
Upload your documents for verification before your departure date to save time at the airport.
Online or via the app. Plan to arrive at the airport early, as additional security checks (health document verification…) may be required prior to boarding.
For your safety, we no longer offer newspapers and magazines on board. Download your favorite press titles 30 hours before your departure on the Air France Play app.
AT THE AIRPORT
Surgical or FFP1, 2, 3 (without valve) may be required on board or at the airport depending on your departing and destination countries. Please check the type of mask required for your trip.
Special signage, announcements and floor markings remind you of the physical distancing measures.
Our check-in counters are equipped with Plexiglas protective screens. They are disinfected regularly, as are our self-service kiosks.
Our catering offer and lounge services have been adapted. Some lounges are closed due to public health regulations in force around the world.
Hand sanitizer dispensers are at your disposal.
Body temperature measurement may be implemented at the departure of some Air France flights.
ON BOARD
Surgical or FFP1, 2, 3 (without valve) may be required on board or at the airport depending on your departing and destination countries. Please check the type of mask required for your trip.
- Our aircraft are equipped with an air recycling system consisting of HEPA «High Efficiency Particulate Air» filters identical to those used in operating theatres, which trap 99.9% of particles.
- The air in the cabin is therefore renewed every 3 minutes.
- Vacuuming of carpets and all seats, as well as head covers
- Cleaning and disinfection of all contact surfaces: trays, armrests, seat belts, entertainment screens, remote controls, overhead baggage racks, windows, door handles, etc.
On our long-haul flights, you can request a sanitary kit from our crew. It includes a disinfectant wipe, a surgical mask and hydroalcoholic gel. On all other flights, disinfectant wipes remain at your disposal after boarding.
AIR FILTRATION IN CABINS
Our aircraft are equipped with an air filtration system consisting of High Efficiency Particulate Air (HEPA) filters identical to those used in hospital operating rooms. Cabin air is thus completely refreshed every 3 minutes. These filters eliminate more than 99.97% of bacteria and viruses, ensuring an excellent air quality in our cabins which fully complies with health standards.
ON ARRIVAL
Surgical or FFP1, 2, 3 (without valve) may be required on board or at the airport depending on your departing and destination countries. Please check the type of mask required for your trip.
Announcements are made on board to facilitate disembarkation and promote physical distancing.
In the baggage arrival area, special signage, announcements and floor markings remind you of the physical distancing measures.
Hand sanitizer dispensers are at your disposal.
