Our health measures to keep you safe and protected at every step of your journey
Your health and safety are at the heart of everything we do. In light of the Covid-19 pandemic, we have put in place the strictest health measures both on the ground and on board to protect you at every step of your journey. We regularly update our protocols to meet the requirements of the current health situation. Our "Air France Protect" initiative is dedicated to your safety, and our teams on board respect strict protective measures to keep you healthy. Follow our recommendations below to prepare for your trip and travel with peace of mind.
AIR FRANCE REWARDED FOR ITS HEALTH AND SAFETY MEASURES
BEFORE DEPARTURE
TRAVEL REQUIREMENTS
VACCINE, COVID-19 TESTING…
Find the answers to all of yours questions on our Travel and Covid-19 FAQ.
ARE YOU ELIGIBLE FOR READY TO FLY?
Upload your documents for verification before your departure date to save time at the airport.
CHECK IN ONLINE
Online or via the app. Plan to arrive at the airport early, as additional security checks (health document verification…) may be required prior to boarding.
DOWNLOAD YOUR FAVORITE PRESS
For your safety, we no longer offer newspapers and magazines on board. Download your favorite press titles 30 hours before your departure on the Air France Play app.
AT THE AIRPORT
WEARING MASKS
Surgical masks or FFP1, 2, 3 (without valve) masks may be required on board or at the airport depending on your destination country. Please check the type of mask required for your trip.
REMINDER OF PHYSICAL DISTANCING MEASURES
Special signage, announcements and floor markings remind you of the physical distancing measures.
COUNTERS AND KIOSKS
Our check-in counters are equipped with Plexiglas protective screens. They are disinfected regularly, as are our self-service kiosks.
LOUNGES
Our catering offer and lounge services have been adapted. Some lounges are closed due to public health regulations in force around the world.
HAND SANITIZER DISPENSERS
Hand sanitizer dispensers are at your disposal.
CONTACTLESS BODY TEMPERATURE CHECKS
Body temperature measurement may be implemented at the departure of some Air France flights.
ON BOARD
WEARING MASKS
Surgical masks or FFP1, 2, 3 (without valve) masks may be required on board or at the airport depending on your destination country. Please check the type of mask required for your trip.
CABIN AIR RENEWED EVERY 3 MINUTES
- Our aircraft are equipped with an air recycling system consisting of HEPA «High Efficiency Particulate Air» filters identical to those used in operating theatres, which trap 99.9% of particles.
- The air in the cabin is therefore renewed every 3 minutes.
DAILY CLEANING AND REGULAR DISINFECTION
- Vacuuming of carpets and all seats, as well as head covers
- Cleaning and disinfection of all contact surfaces: trays, armrests, seat belts, entertainment screens, remote controls, overhead baggage racks, windows, door handles, etc.
SANITARY KIT
On our long-haul flights, you will receive a personal sanitary kit. It includes a disinfectant wipe, a surgical mask and hand sanitizer. On all other flights, a disinfectant wipe is at your disposal as soon as you arrive on board.
AIR FILTRATION IN CABINS
Our aircraft are equipped with an air filtration system consisting of High Efficiency Particulate Air (HEPA) filters identical to those used in hospital operating rooms. Cabin air is thus completely refreshed every 3 minutes. These filters eliminate more than 99.97% of bacteria and viruses, ensuring an excellent air quality in our cabins which fully complies with health standards.
ON ARRIVAL
WEARING MASKS
Surgical masks or FFP1, 2, 3 (without valve) masks may be required on board or at the airport depending on your destination country. Please check the type of mask required for your trip.
ON BOARD ANNOUNCEMENTS
Announcements are made on board to facilitate disembarkation and promote physical distancing.
PHYSICAL DISTANCING MEASURES
In the baggage arrival area, special signage, announcements and floor markings remind you of the physical distancing measures.
HAND SANITIZER DISPENSERS
Hand sanitizer dispensers are at your disposal.
