Air France Protect

Our health measures to keep you safe and protected every step of your journey

Your health and safety remain at the heart of everything we do. In the face of Covid-19, we have put in place the strictest health measures both on the ground and in flight to keep you protected at every step of your journey. Grouped under the label "Air France Protect", these measures are regularly adapted to evolutions in the health situation. To welcome you safely, all our teams on board are equipped with surgical masks and respect strict protective measures. Follow our recommendations below to prepare for your trip and travel safely.

AIR FRANCE REWARDED FOR ITS HEALTH AND SAFETY MEASURES

SkyTrax
APEX

BEFORE DEPARTURE

TRAVEL REQUIREMENTS

Entry requirements for France France eases its entry requirements for travelers with a complete vaccination schedule. Howeever, a booster shot may be required depending on your situation. Before traveling to France, please visit the Ministry of Interior website to make sure you meet all the eligibility criteria. Masks and children Children 6 years and older are required to wear a surgical mask on board our aircraft. Some countries, however, may require that travelers wear a surgical mask at the airport as well. Travel restrictions Visit TravelDoc to stay up to date on all the latest travel requirements (Covid-19 test, vaccine, quarantine, etc.).

Vaccine pass

VACCINE, COVID-19 TESTING…

Find the answers to all of yours questions on our Travel and Covid-19 FAQ.

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Ready to Fly

ARE YOU ELIGIBLE FOR READY TO FLY?

Upload your documents for verification before your departure date to save time at the airport.

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Online check-in

CHECK IN ONLINE

Online or via the app. Plan to arrive at the airport early, as additional security checks (health document verification…) may be required prior to boarding.

Air France Play

DOWNLOAD YOUR FAVORITE PRESS

For your safety, we no longer offer newspapers and magazines on board. Download your favorite press titles 30 hours before your departure on the Air France Play app.

ITEMS TO BRING ON BOARD

  • Several surgical masks to wear for the duration of your trip
  • Disposable single-use tissues
  • Bottle of hand sanitizer (<100ml)
  • Pen to fill out the forms distributed on board
Wearing masks

LET'S STAY IN TOUCH

In the current context, it is important to stay in touch. Please make sure your contact details are kept up to date, i.e. the e-mail addresses and telephone numbers in your booking files.

AT THE AIRPORT

MANDATORY SURGICAL MASK

MANDATORY SURGICAL MASK

All passengers must wear a surgical mask on board our aircraft. Masks may also be required at the airport, depending on local health measures.

REMINDER OF PHYSICAL DISTANCING MEASURES

REMINDER OF PHYSICAL DISTANCING MEASURES

Special signage, announcements and floor markings remind you of the physical distancing measures.

COUNTERS AND KIOSKS

COUNTERS AND KIOSKS

Our check-in counters are equipped with Plexiglas protective screens. They are disinfected regularly, as are our self-service kiosks.

LOUNGES

LOUNGES

Our catering offer and lounge services have been adapted. Some lounges are closed due to public health regulations in force around the world.

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HAND SANITIZER DISPENSERS

HAND SANITIZER DISPENSERS

Hand sanitizer dispensers are at your disposal.

CONTACTLESS BODY TEMPERATURE CHECKS

CONTACTLESS BODY TEMPERATURE CHECKS

Body temperature measurement may be implemented at the departure of some Air France flights.

ON BOARD

MANDATORY SURGICAL MASK

MANDATORY SURGICAL MASK

  • Wearing a surgical mask is mandatory on board our aircraft.
  • When paired with our air recycling system, a surgical mask protects you even when physical distancing is not possible on board.
CABIN AIR RENEWED EVERY 3 MINUTES

CABIN AIR RENEWED EVERY 3 MINUTES

  • Our aircraft are equipped with an air recycling system consisting of HEPA «High Efficiency Particulate Air» filters identical to those used in operating theatres, which trap 99.9% of particles.
  • The air in the cabin is therefore renewed every 3 minutes.
DAILY CLEANING AND REGULAR DISINFECTION

DAILY CLEANING AND REGULAR DISINFECTION

  • Vacuuming of carpets and all seats, as well as head covers
  • Cleaning and disinfection of all contact surfaces: trays, armrests, seat belts, entertainment screens, remote controls, overhead baggage racks, windows, door handles, etc.
SANITARY KIT

SANITARY KIT

On our long-haul flights, you will receive a personal sanitary kit. It includes a disinfectant wipe, a surgical mask and hand sanitizer. On all other flights, a disinfectant wipe is at your disposal as soon as you arrive on board.

AIR FILTRATION IN CABINS

Our aircraft are equipped with an air filtration system consisting of High Efficiency Particulate Air (HEPA) filters identical to those used in hospital operating rooms. Cabin air is thus completely refreshed every 3 minutes. These filters eliminate more than 99.97% of bacteria and viruses, ensuring an excellent air quality in our cabins which fully complies with health standards.

Air recycling in Air France aircraft

ON ARRIVAL

MANDATORY SURGICAL MASK

MANDATORY SURGICAL MASK

All passengers must wear a surgical mask on board our aircraft. Masks may also be required at the airport, depending on local health measures.

ON BOARD ANNOUNCEMENTS

ON BOARD ANNOUNCEMENTS

Announcements are made on board to facilitate disembarkation and promote physical distancing.

PHYSICAL DISTANCING MEASURES

PHYSICAL DISTANCING MEASURES

In the baggage arrival area, special signage, announcements and floor markings remind you of the physical distancing measures.

HAND SANITIZER DISPENSERS

HAND SANITIZER DISPENSERS

Hand sanitizer dispensers are at your disposal.

OUR PARTNERS' HEALTH AND SAFETY INFORMATION

Aeromexico

Air Antilles

Air Baltic

Air Calédonie International

Air Corsica (French only)

Air Europa

Air Malta

Air Serbia

China Eastern

China Southern

Czech Airlines

Delta Air Lines

Finnair

GOL

ITA

Kenya Airways

Korean Air

Luxair

Middle East Airlines

Saudi Arabian Airlines

Vietnam Airlines

Virgin Atlantic

Westjet

TO GO FURTHER...