Covid-19: latest updates
Looking for information on the latest travel requirements, our health and safety measures, or our refund and exchange policies? Find all the information you need here.
Prepare my trip
HEALTH PASS AND SAFETY MEASURES
Read our FAQ on test and quarantine requirements.
Travel requirements
Visit TravelDoc to check which documents you need for your trip.
Find a testing site
Locate a Covid-19 testing site near you.
Cancel or modify my booking
Change my flight
Modify your flight under My Bookings, no questions asked.
Request a voucher
Visit My Bookings to obtain a voucher.
Request a refund
Ask for a refund under My Bookings or via the online form.
Voucher FAQ
Understand how your voucher works.
Health and safety
Health measures
Learn more about how we're keeping you safe.
Masks
Everything you need to know about our mask policy.
In-flight dining
Our updated menus and in-flight services to ensure your safety.