Covid-19: latest updates

Surgical masks (without a valve) are strongly recommended on board our aircraft from the age of 6. However, they may be required on board or at the airport depending on your departing and destination countries. Need to check the travel requirements for your trip, learn about our health measures, or get information about our changeable tickets*? Visit our dedicated pages. * Subject to any change fees and/or fare difference. See the fare conditions of your ticket.

Prepare my trip

Where can I fly?

Find your next destination on our interactive map.

Upload your documents for verification before your departure date to save time at the airport

Vaccine pass and safety measures

Read our FAQ on the vaccine pass and test requirements.

Travel requirements

Visit TravelDoc to check which documents you need for your trip.

Modify/Cancel my booking-Flight canceled

Change my flight

Modify your flight under My Bookings, no questions asked.

Request a voucher

Visit My Bookings to obtain a voucher.

Request a refund

Ask for a refund under My Bookings or via the online form.

Understand how your voucher works.

NEED TO CHANGE OR CANCEL YOUR TICKET? WHAT YOU SHOULD KNOW

Discover our detailed measures

Health and safety

Health measures

Learn more about how we're keeping you safe.

Everything you need to know about our mask policy.